DELIVERY CONDITIONS AND RATES
For orders placed before 1 pm (except Saturdays, Sundays and holidays), parcels will be dispatched the same day. In your customer area a tracking link will automatically appear and allow you to view the status of the delivery of your order online.
Shipping costs include the preparation of your order, packaging and postal charges. They vary depending on the price of your order and your Postal address.
ORDER TRACKING :
The tracking of your order will be accessible at any time from your customer account.
PACKAGING :
Your packages will be professionally wrapped and done with the utmost attention. However, we cannot be held responsible for any damage caused by the carrier.
FRANCE
MY HOME: Delivery to your home without signature in 48h for any order placed before 14 hours (Except Saturday, Sunday and holidays).
MY POST OFFICE: Delivery to your post office in 48 hours for all orders placed before 14 hours (except Saturday, Sunday and holidays). Delivery in one of the 10,000 La Poste withdrawal points. You will be informed of the availability of your package by SMS and email. You will receive a code allowing you to pick it up at the La Poste pick-up point within 10 working days. After this period, your package may be returned to the sender.
MY PICK UP: Delivery at your store in 48 hours for all orders placed before 14 hours (except Saturday, Sunday and holidays). Delivery to a merchant near your address. With SO COLISSIMO, you can choose one of the 4200 retailers of the PICKUP Network, Groupe La Poste, whether it is close to your home, your workplace or the place where you stay. You will be informed of the arrival of your package by email. You will have 10 working days to remove it. After this time your parcel will be returned to sender.
Commande inférieure à 59,90 € : 5,90 € Commande supérieure à 59,90€ : OFFERTE | Commande inférieure à 59,90 € : 6,46 € Commande supérieure à 59,90€ : OFFERTE |
(Commerçants du réseau PICKUP, Groupe La Poste) Commande inférieure à 59,90 € : 4,66 € Commande supérieure à 59,90€ : OFFERTE |
BELGIUM
48h
Home delivery / collect your package at a shop/ post office
Order lower than 59,90 €: 6,78 €
Order over 59,90 €: FREE
INTERNATIONAL
Delivery requires the signature of the recipient
Indicative delivery time: D + 3 to D + 8 (Commitment of delay to 18 destinations)
Order over 119, 90 € : free of charge
RATE BY ZONE:
Zone 1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 | Zone 6 |
11,80€ | 13,70 € | 13,80 € | 16,40 € | 22,40 € | 27,80 € |
Zone 1 : Allemagne, Belgique, Pays-Bas, Luxembourg.
Zone 2 : Royaume-Uni, Irlande, Italie, Espagne**, Portugal**, Suisse, Autriche.
Zone 3 : Danemark, Hongrie, Pologne, République-Tchèque, Slovaquie, Slovénie, Estonie, Lettonie, Lituanie.
Zone 4 : Greece, Island, Finland, Norway, Sweden, Turkey, Maghrib,
Spain et Portugal (Canaries, Baléares, Ceuta, Melilla, Açores, Madères), autres pays d’Europe de l’Est.
Zone 5 : United States, Canada, Australia, China, Japan, Hong-Kong, Singapor, South Corea, Thaïland, Taïwan, Viet Nam, India, Russia, Israël.
Zone 6 : Africa (hors Maghreb), Middle East, South and Central América
Note to our dear SWISS friends: